You will process this transaction on 2 occasions. The most common situation is where you want to cancel a current QLD registration, the second is when you have purchased a vehicle from interstate and want to re-register in QLD. It is very important to always have the number plates in front of you when processing this transaction as it should never be processed when the plates are still attached to a vehicle. This transaction will also be processed as part of a replacement plate transaction (see here for information on how to do this), however remember that you will only surrender stock number plates, never a customers personalised/customised number plates.
Remember, that it is an offence to sell a vehicle with the number plates and windscreen label still attached where the registration has either expired or been cancelled.
Surrender a current QLD registered number plate
1.Open the Surrender Plate Transaction
2.Enter the stock number
3.A List Vehicle comparison will be displayed showing the information recorded in your stock card and that recorded with QT
4.Click OK when you are satisfied that the vehicle details are correct
5.Enter the surrender date
6.Select the plate style, the surrender reason and enter the number of plates being surrendered (there is space for three number plates to accommodate the three different plate sizes available: Regular, Slimline and Accessory)
7.There is no need to enter customer information, as it will always be the dealership
8.Click Send
9.You will be prompted if you wish to process a cancellation as well, select ‘yes’ if you are wanting to cancel the registration as well
The Cancellation transaction will open
Surrender an interstate number plate
This transaction will be processed when you have purchased a vehicle that is registered interstate, as you are unable to acquire an interstate registration – you will have to surrender the number plates and process a new business registration (see here for information on how to do this) to have QLD registration on this vehicle.
1.Open the Surrender Plate Transaction
2.Enter the stock number
3.Enter the surrender date
4.Select the plate style, the surrender reason and enter the number of plates being surrendered (there is space for three number plates to accommodate the three different plate sizes available: Regular, Slimline and Accessory)
5.Click on the tab ‘Non QLD Customers’ and enter the vendor information into this tab
6.Click Send
Where do I send my surrendered number plates?
Your surrendered number plates need to be sent in with your TRAILS filing. As Recall Info Management are not QT, they do not confirm if the plates that they receive are surrendered correctly, or that paperwork has been processed correctly, it is an accredited operator’s responsibility to ensure that this has happened correctly.