Removing payment from Sale

If a Payment has been received and applied to a Sale that must be deleted the Payment has to be disassociated from the Sale first.  If the Payment was banked, then you cannot Delete it as you will need it for reconciliation purposes.  Instead, use the Cancel Payment button to select Remove Payment.

•Open the Cashbook (Receipts) Register from the Logic Centre or Dealerlogic menu and locate the relevant payment.

•From the Cancel Payment button select Remove Payment button.

The payment is converted to a Receipts Entry, and is not linked to the Sale.  The Receipt is allocated to the Non-Delivery Refunds account, and from there a refund can be drawn if necessary.